Trigen Group (Pty) Ltd, trading as Green Create Africa, is the responsible party for the processing of personal information described in this Privacy Notice. This Privacy Notice explains how we collect, use, share, and protect your personal information when you interact with our websites, communications, and services.

This notice applies to all individuals who access our website or interact with Green Create Africa in any digital or offline capacity, in South Africa and internationally.

We may collect the following categories of personal information:

• Identifiers: name, email address, phone number, business name, and job title
• Commercial information: inquiries, account activity, and product purchase interest
• Internet activity: IP address, device type, browser version, referring URLs, clickstream data, time on page, and interactions via cookies and analytics tools
• Geolocation data: approximate location based on IP address
• Inferences: preferences and behaviour based on browsing patterns

We do not collect sensitive personal information, such as identity numbers, biometric data, or health data, unless legally required.

We process your personal information to:

• Respond to inquiries and fulfil product or service requests
• Manage relationships with clients
• Improve our website and customer experience
• Send updates or marketing material, only with consent
• Comply with legal and regulatory obligations
• Prevent fraud and ensure security

We rely on the following legal grounds for data processing:

• Consent: for example, marketing communications
• Legitimate interests: for example, business improvement and fraud prevention
• Legal obligations

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent at any time
• Opt out of data “sales” or “sharing”
• Receive your data in a portable format

To exercise these rights, contact us at info@greencreate.africa.

We may share your data with trusted service providers under confidentiality and data processing agreements. These include, but are not limited to:

• Google Analytics
• Google Ads
• Google Tag Manager
• LinkedIn Pixel
• Meta Pixel

We do not sell personal data.

We use cookies and similar technologies to enhance website performance, gather analytics, and personalise content. For full details, please refer to our Cookie Policy. You can manage your preferences via the cookie banner or your browser settings.

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we learn that we have collected such data, we will delete it immediately.

We retain your personal information only for as long as necessary for legitimate business or legal purposes. When data is no longer needed, we securely delete or anonymise it.

We implement physical, technical, and organisational safeguards, including:

• Data encryption
• Access controls and monitoring
• Secure hosting environments

Despite these measures, no system is entirely secure. Use of our services is at your own risk.

We may update this Privacy Notice periodically. Any material changes will be posted here with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance.

For questions or to exercise your rights, contact us at info@greencreate.africa.